Key responsibilities

- Own the tower operating model, reporting calendar, governance and quality assurance.

- Lead clinical quality, infection-control, patient-safety and adverse-event analytics.

- Coordinate regulatory and accreditation reporting support, evidence packs and audit trails.

- Establish lineage, validation, exception management and reporting sign-off controls.

- Maintain clear boundaries so legal interpretation and statutory accountability remain with authorised client functions.

Experience and capability requirements

- 15+ years in healthcare quality, provider compliance, accreditation, clinical governance or quality analytics.

- Knowledge of applicable US provider quality and privacy requirements; global accreditation experience is beneficial.

- Experience leading regulated reporting teams and audit readiness.

- Strong executive communication and risk orientation.

Core competencies

- Executive stakeholder management

- Structured problem solving and decision-making

- Quality, risk and governance discipline

- Transparent written and verbal communication

- Leadership-team development

- Commercial and operational judgement

📌 DIRECTOR - Hospital & Clinical Operations (Bengaluru)
🏢 Happiest Minds
📍 Bengaluru