We are seeking a dedicated Customer Support Executive to join our team in the Delhi-NCR region. The ideal candidate will have a background in hotel management or related fields, and possess strong communication skills in English. This role is essential in providing exceptional customer service and support to our clients, ensuring their needs are met efficiently and effectively.

Key Responsibilities

- Handle inbound and outbound calls to assist customers with inquiries and issues related to hotel services.
- Provide information about hotel amenities, services, and promotions to potential guests.
- Resolve customer complaints and concerns in a qualified manner, ensuring customer satisfaction.
- Collaborate with other departments to ensure seamless service delivery and address customer needs.
- Maintain accurate records of customer interactions and transactions.




- Participate in training sessions to enhance product knowledge and customer service skills.

Required Skills

- Strong communication skills in English, both verbal and written.
- Background in hotel management or related fields such as BHM or BSc.
- Experience in customer support, particularly in an international voice process.
- Ability to handle outbound and cold calling effectively.
- Familiarity with hotel operations and customer service best practices. If you are passionate about providing excellent customer service and have the skills to thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Industry

Internet / E-Commerce

Department

Equity Research, Audit

📌 Customer Support Executive (Delhi)
🏢 Vision Staffing Solutions
📍 Delhi