Job Responsibilities:

- Handle customer conversations through chat and voice calls.
- Communicate with US customers in a professional and friendly manner.
- Make cold calls to potential customers and explain our services clearly.
- Understand customer requirements and provide suitable assistance.
- Identify and solve basic customer issues or coordinate with the senior team member when required.
- Maintain proper communication and follow up with customers when needed.
- Work closely with the senior team member and other team members to achieve daily goals.
- Support the team in a quick-paced startup work environment.
- Maintain a positive and professional attitude while dealing with customers.

Requirements:

- Good English communication skills, both verbal and written.
- Good customer handling and problem-solving skills.
- Comfortable with both voice calls and chat support.
- Willingness to work night shifts regularly.
- Freshers and candidates can apply.
- Enthusiastic, responsible and willing to learn.
- Ability to work as part of a team and support coworkers.
- Basic computer knowledge is required

📌 Customer Support Executive (Kochi)
🏢 Paywint
📍 Kochi