We are seeking a dedicated Customer Service Representative to join our team in the Delhi-NCR region. The ideal candidate will be responsible for providing exceptional customer service and support to our international clientele. This role involves handling inbound calls and chats, addressing customer inquiries, and ensuring a high level of satisfaction.

Key responsibilities include managing customer interactions, resolving issues efficiently, and maintaining accurate records of customer interactions. The successful candidate will possess strong communication skills, a customer-oriented mindset, and the ability to work in a fast-paced environment. Familiarity with international BPO processes and experience in voice and chat support will be advantageous.

If you are passionate about delivering excellent customer service and thrive in a agile setting, we encourage you to apply.

Industry

BFSI

Department

Field Sales Executive

📌 Customer Service Representative (Delhi)
🏢 Conviction
📍 Delhi