09 Nov
|
Saraswati Accountants Software
|
Delhi
09 Nov
Saraswati Accountants Software
Delhi
Key Responsibilities - Provide technical support to Windows VPS and Tally on Cloud customers.
- Perform Windows desktop troubleshooting and software installation.
- Manage Windows Server user accounts, permissions and remote access.
- Troubleshoot Remote Desktop (RDP) login and connectivity issues.
- Assist customers with Tally Prime installation and basic troubleshooting.
- Resolve printer configuration and remote printing issues.
- Monitor server resources such as CPU, RAM and disk space.
- Troubleshoot basic networking issues (IP, DNS, LAN and Internet connectivity).
- Assist with antivirus installation and basic backup operations.
- Handle customer queries through calls, WhatsApp and support tickets.
- Maintain technical records and support documentation. For more details Call/Whatsapp:
- (phone hidden)
📌 Cloud Support Executive (Delhi)
🏢 Saraswati Accountants Software
📍 Delhi