Job Responsibilities
Ensure timely completion of servicing and maintenance activities for all assigned elevator units.
Attend to customer complaints and service requests promptly and ensure effective resolution.
Coordinate with customers to address service-related issues and maintain customer satisfaction.
Prepare, maintain, and submit BDR and Mantrap reports as per company requirements.
Ensure proper execution and completion of assigned service activities.
Follow service quality standards and safety procedures while carrying out maintenance work.
Desired Candidate Profile:
ITI or Diploma qualification in a relevant technical trade.
Minimum 3 years of experience in elevator/lift maintenance and servicing.
Positive technical knowledge of elevator maintenance, troubleshooting, and servicing.
Ability to handle customer complaints and resolve service-related issues.
Positive communication and coordination skills.
Interested candidates can share their updated CV along with their current location, current CTC, expected CTC, and notice period.