Role: To convert leads into confirmed bookings for our two resorts.
Responsibilities:
Call and follow up with leads provided.
Understand guest requirements and recommend suitable stay/packages.
Convert enquiries into confirmed bookings and achieve sales targets.
Follow up consistently on pending and interested leads.
Handle WhatsApp/calls and customer queries professionally.
Maintain lead and booking records.
Coordinate with the resort team for booking confirmation.
Requirements:
Excellent communication and convincing skills.
Robust sales and follow-up ability.
Hospitality/travel sales experience preferred.
Target-oriented and confident in closing bookings.