Job Overview

We are hiring a Customer Relationship Manager (CRM) who will handle patient inquiries, manage leads, and ensure smooth communication from first contact to appointment booking. This role focuses on building strong relationships and converting leads into clinic visits .

Key Responsibilities

- Handle incoming leads from Google, Meta, and website

- Call and guide patients about skin & hair treatments :

- Build trust and maintain positive patient relationships :

- Do timely follow-ups to convert leads into appointments :

- Maintain and update CRM data regularly :

- Coordinate with clinic team for smooth scheduling :

- Resolve basic queries and provide excellent customer support :

- Work towards improving patient footfall and conversions

Required Skills :

- Good communication skills (Hindi & basic English)




- Strong convincing and interpersonal skills
- Ability to handle calls and build relationships
- Basic knowledge of CRM / Excel
- Positive and patient-focused attitude

Preferred Qualifications

- Experience in customer relationship / telecalling / sales :

- Experience in clinic, healthcare, or service industry is a plus

Salary & Benefits

- ₹15,000 - ₹25,000 + Incentives
- Growth opportunities
- Supportive work environment

Job Types : Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Application Question(s):

- Are you an immediate joiner?
- What's your current monthly salary?
- What's your expected monthly salary?

Work Location: In person

📌 Customer Support Executive & Customer Relation (Delhi)
🏢 Skinroots Clinic
📍 Delhi