- Collects and verifies TPA card, Photo ID card or insurance policy at the admission desk while the patient starts receiving necessary medical treatment.
- Assists the patients/family members to fill the pre-authorization form and necessary consent forms.
- Forwards the completed forms to the concerned TPA by fax/mail within 24 hours of hospitalization of the patient.
- Actively responds to any query/additional information asked by the concerned TPA regarding the treatment of the patient.
- Coordinate with insurance providers and assist the patients with their insurance approval.
- Prepare proper documents to be shared with the insurance companies and regulate a smooth billing process
- Co-ordinating with the administrative departments and the vendors,
completing the tasks with high efficiency.
- Log budgeting and billing process stage updating in a spreadsheet
Preferred Skills:
- Students pursuing a Bachelors or Master’s degree
- minimum 1-3year experiences in TPA BILLING /operation
- Excellent written and verbal communication skills.
- Ability or a willingness to learn how to use web analytics tools
- Working knowledge of MS Office
- Robust communication skills to be able to liaise with senior management
- Organizational skills
- Problem-solving skills