About the Role

We are seeking a proactive and empathetic Patient Care Coordinator to join our front-office operations team. In this role, you will be the first point of contact for patients and visitors, assisting them with appointment scheduling, follow-ups, and resolving basic service inquiries with professionalism and care.

Key Responsibilities

- Manage inbound and outbound calls regarding patient appointments, clinic visits, and general consultations.
- Provide clear, accurate information about hospital facilities, OPD timings, and consultation procedures.
- Follow up with existing patients for review consultations and health check-ups.
- Accurately log call records, patient inquiries, and appointment details in the internal CRM/system.
- Coordinate with front-desk and administrative staff to ensure smooth patient visits.
- Maintain a professional, polite, and patient-centric communication standard at all times.

Requirements & Qualifications





- Education: Minimum Higher Secondary (12th Pass); Bachelor's degree preferred.
- Experience: 6 months to 2 years of calling, customer service, or tele-counseling experience (Healthcare or clinic experience is a plus, freshers with strong communication may apply).
- Languages: Fluent Hindi and basic functional English.
- Skills: Good verbal communication, active listening, basic computer/data entry skills.

Advantages

- Stable fixed monthly salary credited on time.
- Clean and professional healthcare environment.
- Performance-based monthly incentives.
- Opportunities for internal growth into administrative/supervisory roles.

Pay: ₹11,000.00 - ₹30,000.00 per month

Benefits:

- Flexible schedule

Work Location: In person

📌 Patient Care Coordinator (Rewari)
🏢 Women Pride Hospital & IVF
📍 Rewari