The Operations Executive will help manage the day-to-day operations of Rafsi Jewels, an online jewellery brand. The role involves coordinating orders, inventory, packing and dispatch, and working with the customer service, vendors, and courier teams to ensure every order is processed accurately and delivered on time.

Key duties

- Create and document SOPs for order processing, inventory, quality checks, packing, dispatch, returns, and exchanges.
- Process online orders and update order status in the company’s systems.
- Check product availability and maintain accurate inventory records.
- Follow up with courier partners on pickups, delivery delays, returns, and undelivered shipments.
- Maintain accurate MIS reports and Keeping track of daily operations and report issues or delays to the manager.
- Maintain explicit records of stock movement, shipments, and operational expenses.
- Coordinate with the team to improve order accuracy and delivery timelines.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Operational Executive (Kochi)
🏢 RAFSI JEWELS PRIVATE
📍 Kochi