CXCRM Recruitment

Dear Candidate
Greetings from Cognizant!!

Cognizant is Hiring - Nice Cxone developer

Please find the job description below

Experience: 4 to 12 years

Location: All CTS Location (3 days office, Hybrid mode)

Notice Period: Immediate to 90 days

Job Description:- (NICE Cxone)

- Studio Development Experience in Nice CxOne(Voice, IVR and Multi-channel)
- Configuration of Agents, Skill, Campaign, HOOP, Workflow data item creation and handling
- Experience in designing reports and understanding them.
- Experience in developing and debugging routing solutions using Nice CxOne and Nice CxOne Studio.
- Working knowledge of Nice Framework, reporting, routing, and multi-channel components
- Knowledge on Nice CxOne Analytics and Interactions.
- Ability to architect routing design and development for the customer
- Experience in troubleshooting routing issues in production on call
- Excellent Communication and interpersonal skills
- Sales force integration will be added advantage
- Auto Attendant creation and Setup
- Valuable understanding of Digital channel,

📌 Nice CXone Developer (Tamil Nadu)
🏢 Cognizant
📍 Tamil Nadu