Location: Kochi, kalamassery

Company: Classy Furniture

We are looking for a smart and responsible CRM Executive to handle customer coordination and follow-ups.

Job Responsibilities

* Handle customer enquiries (WhatsApp, Calls, Instagram, Website)

* Follow-up with leads and convert into orders

* Maintain customer data and update CRM system

* Coordinate with sales, production & delivery team

* Ensure customer satisfaction and timely updates

* Handle post-sales support and feedback collection

Requirements

* Positive communication skills (Malayalam + English)

* Basic computer knowledge (Excel, CRM software)

* Experience in CRM / customer support preferred

* Strong follow-up and convincing skills

* Friendly and professional attitude

Who Can Apply

* Experienced candidates

* Freshers can also apply

Pay: ₹14,000.00 - ₹18,000.00 per month

Application Question(s):

- Are you available for immediate joining?
- Are you comfortable making 50–70 outbound calls daily?

Language:

- English , malayalam (Required)

Work Location: In person

📌 CRM Executive (Customer Relationship Management) (Kochi)
🏢 CLASSY FURNITURE
📍 Kochi