We are looking for a friendly, responsible Customer Support Executive to assist showroom visitors, respond to enquiries, and help customers enjoy a smooth shopping experience.

Key responsibilities

Typical jewellery customer-service roles include customer assistance, product guidance, enquiry handling, and after-sales follow-up.

Welcome customers and understand their requirements.

Guide customers to suitable jewellery based on their preferences and budget.

Explain product details, pricing, making charges, and store policies accurately.

Respond politely to phone, WhatsApp, and in-store enquiries.

Coordinate with the sales and billing teams.

Follow up on orders, repairs, delivery updates, and customer feedback.





Maintain accurate customer records and protect customer information.

Handle complaints professionally and escalate issues when necessary.

Candidate requirements

Positive communication skills in Tamil; basic English preferred.

A polite, patient, and customer-focused approach.

Basic computer and WhatsApp skills.

[Minimum qualification].

Jewellery or retail experience preferred; [freshers may also apply].

Willingness to work showroom hours, including weekends as scheduled.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer support and Customer service executive (Gobichettipalayam)
🏢 Giriramjewellery
📍 Gobichettipalayam