Key Responsibilities

Client Relationship Management

- Act as the primary point of contact for existing clients.
- Maintain professional and timely communication with clients.
- Build and maintain long-term customer relationships.
- Ensure customer satisfaction and engagement.

Commercial Coordination

- Prepare quotations and commercial proposals.
- Coordinate invoice generation with internal teams.
- Follow up on payments and outstanding invoices.
- Coordinate payment reminders.

Renewal Management

Manage renewals for:

- Domain registrations
- Hosting services
- AMC agreements
- Subscription services
- Annual support contracts

Responsibilities include:

- Sending renewal reminders via email.
- Tracking renewal schedules.
- Following up until completion.

Internal Communication Coordination

- Monitor communication between BA and Developers.




- Identify communication gaps proactively.
- Escalate risks and blockers to Project Managers.
- Ensure smooth information flow between teams.

Project Coordination Support

- Track project action items.
- Follow up on pending deliverables.
- Coordinate internal meetings where required.
- Maintain communication logs.

Documentation & Reporting

Maintain and update:

- Customer database
- Quotation tracker
- Invoice tracker
- Payment tracker
- Renewal tracker
- Communication logs
- Follow-up reports

Pay: ₹12,000.00 - ₹25,000.00 per month

Perks:

- Cell phone reimbursement
- Internet reimbursement
- Provident Fund

Work Location: In person

📌 Client Relationship Manager (Bhubaneswar)
🏢 Sai Paramount IT Solutions
📍 Bhubaneswar