1. Job Purpose

To maintain good relationships with patients, visitors, doctors and the public, ensure patient satisfaction, and promote hospital services.

2. Key Responsibilities

- Welcome patients and visitors and guide them to the appropriate departments.
- Explain hospital facilities, treatments and available services.
- Handle patient enquiries, feedback and complaints professionally.
- Coordinate with doctors, nurses, billing and other departments.
- Assist patients with appointments and follow-ups.
- Support hospital marketing activities, health camps and promotional programmes.
- Coordinate with patients and attendants to ensure patient satisfaction.
- Collect patient feedback and report concerns to management.
- Support patient admission and discharge coordination when required.
- Maintain daily enquiry, feedback and follow-up records.
- Promote hospital services and develop good relationships with the local community.
- Maintain patient confidentiality and skilled behaviour.

Pay: ₹12,000.00 - ₹40,000.00 per month

Benefits:

- Flexible schedule
- Provident Fund

Work Location: In person

📌 Public Relations Officer (Ulundurpet)
🏢 Mahalakshmi multi speciality hospital
📍 Ulundurpet