Job Description – Telecaller
Position: Telecaller
Location: Panvel
Experience: 1 Year or More
Starting Salary: ₹15,000 per month
Employment Type: Full-Time

Job Summary

We are looking for an experienced and confident Telecaller to handle customer calls, generate leads, explain products or services, and maintain good customer relationships.

Key Responsibilities

- Make inbound and outbound calls to potential customers.
- Explain products, services, and offers to customers.
- Generate leads and follow up with interested customers.
- Handle customer queries and provide accurate information.
- Convert potential leads into successful customers.
- Maintain daily call records and customer databases.
- Achieve daily, weekly, and monthly targets.
- Build and maintain good relationships with customers.
- Coordinate with the sales team for lead conversion.




- Update customer details in Excel or CRM software.
- Prepare daily calling and follow-up reports.

Requirements

- Qualification: HSC / Graduate preferred.
- Minimum 1 year of experience in telecalling.
- Positive communication and convincing skills.
- Basic computer knowledge.
- Ability to handle customer queries professionally.
- Comfortable working with sales targets.
- Knowledge of English, Hindi, and Marathi preferred.

Key Skills

- Telecalling & Customer Handling
- Lead Generation
- Communication Skills
- Follow-up & Negotiation
- Convincing Skills
- Basic MS Office / Excel
- CRM Management
- Target Achievement

Pay: From ₹15,000.00 per month

Work Location: In person

📌 Tellecaller (Panvel)
🏢 Multispeciality Hospital
📍 Panvel