Job Description – Senior Lead Conversion & Customer Relationship Executive

Company: VPrime Innovations
Department: Operations / Customer Relationship Management
Experience: 3+ Years
Gender Preference: Female & Male
Salary: ₹21,000

Job Summary

We are looking for experienced and dedicated female professionals to manage lead conversions, customer relationships, clinic package closures and senior-level coordination activities across our healthcare operations.

Roles & Responsibilities

- Handle clinic package closures and drive revenue conversions.
- Follow up with single-session customers and consultation-only cases.
- Manage customer service activities and resolve customer queries.
- Maintain regular communication with customers and ensure timely follow-ups.
- Manage customer records, conversion reports and follow-up status.




- Coordinate with clinic teams and internal departments for smooth operations.
- Handle additional senior-level coordination and administrative responsibilities.

Required Skills

- Minimum 3+ years of experience in customer service, sales coordination or healthcare operations.
- Excellent communication and customer relationship management skills.
- Strong follow-up, negotiation and conversion abilities.
- Good multitasking and team coordination skills.
- Basic computer knowledge and MS Excel proficiency.
- Ability to independently manage senior-level responsibilities.

Pay: ₹16,000.00 - ₹21,000.00 per month

Advantages:

- Provident Fund

Work Location: In person

📌 Senior Lead Conversion Executive (Chennai)
🏢 VPRIME HEALTH CARE
📍 Chennai