Job Title: Branch Manager – Hallmarking Operations

Company: Quality Assay & Hallmarking Pvt. Ltd.

Job Locations: Kannur

We are looking for an experienced and result-oriented Branch Manager to lead our hallmarking centre operations, manage teams, handle vendors, maintain customer relationships, and drive business growth.

Key Responsibilities

- Manage day-to-day branch operations and ensure smooth workflow.

- Lead, supervise, and motivate employees to achieve business targets.

- Build and maintain solid relationships with jewellers, vendors, and business partners.

- Handle vendor management, coordination, and operational issues.

- Monitor productivity, turnaround time, and service quality.

- Ensure compliance with company SOPs, BIS requirements, and quality standards.

- Manage manpower planning, attendance, shift allocation, and staff performance.

- Monitor branch revenue, expenses, and operational efficiency.

- Coordinate with Head Office and submit regular performance reports.





- Resolve customer complaints and operational challenges effectively.

- Demonstrate strong problem-solving skills and the ability to work under pressure.

- Identify opportunities to improve branch performance and expand the customer base.

Eligibility & Experience

- 4–5 years of relevant experience in branch management, operations, or team leadership.

- Experience in the gold, jewellery, assaying, or hallmarking industry will be an advantage.

- Bachelor's degree in any discipline; MBA preferred.

- Strong leadership, vendor management, negotiation, and problem-solving skills.

- Ability to manage multiple responsibilities and meet deadlines under pressure.

Interested and eligible candidates can share their updated resumes : +91-XXXXXXXXXX

Pay: From ₹50,000.00 per month

Benefits:

- Food provided

Work Location: In person

📌 BRANCH MANAGER (Kannur)
🏢 Quality Assay Hallmarking Centre
📍 Kannur