- Excellent written and verbal English with professional customer-service etiquette.
- Confidence in dealing with RMs, fulfilment teams and UK/Ireland stakeholders.
- Ability to explain exceptions, documentary gaps and required actions clearly and tactfully.
4 - 6 yrs of experience in Customer Client Servicing
Key Responsibilities
Process corporate and commercial banking servicing requests accurately and within agreed timelines and accuracy. Maintain complete case records, validate customer instructions and coordinate with relationship managers and specialist teams.
Skill Requirements
Must Have Skill
Lending - Commercial/ Business Banking - Processing