- Coordinate with the sales team to collect complete customer orders, product specifications, measurements, and approved requirements.
- Act as the primary point of contact for customers after order confirmation, providing regular updates on order status and timelines.
- Coordinate with the production team to track order progress, follow up on pending work, and ensure timely completion.
- Manage delivery and installation schedules by coordinating with customers and the concerned internal teams.
- Handle customer queries, complaints, damages, and service requests, ensuring timely resolution.
- Follow up on pending customer approvals, modifications, production updates, and post-delivery requirements.
- Maintain accurate order tracking sheets, customer records, complaint logs, and delivery/installation updates.
- Ensure smooth communication between sales, production, and customers to achieve timely order fulfilment and customer satisfaction.

Pay: ₹15,000.00 - ₹25,000.00 per month

Perks:

- Cell phone reimbursement

Work Location: In person

📌 Aftersales Coordinator (Sarjapura)
🏢 Brandsure.in
📍 Sarjapura