- Manage the overall operations of the vehicle service department.
- Ensure high levels of customer satisfaction and service quality.
- Supervise service advisors, technicians, and other service staff.
- Monitor daily workshop operations, vehicle repair progress, and delivery schedules.
- Handle customer complaints and ensure timely resolution.
- Ensure proper vehicle diagnosis, repair quality, and on-time delivery.
- Monitor workshop productivity, labour revenue, and service department targets.
- Coordinate with the spare parts department to ensure the availability of required parts.
- Ensure compliance with Tata Motors service standards, policies, and procedures.
- Monitor customer feedback, service retention, and repeat business.
- Prepare daily, weekly, and monthly performance reports.
- Maintain workplace safety, discipline, and qualified standards.

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Service Manager (Kollam)
🏢 Sleeba & Sons Motor Corporation
📍 Kollam