Key Responsibilities:

- Act as Australian payroll SME for complex pay scenarios across Costa s workforce
- Review and validate award interpretation inputs for payroll processing including classification levels ordinary hours overtime penalty rates allowances public holidays leave and termination calculations
- Perform advanced gross to net validation STP pay code checks PAYG withholding checks superannuation calculations and year end finalisation support
- Investigate complex payroll discrepancies underpayment overpayment risks retros back pay calculations and exception payments coordinate resolution with HR operations and finance stakeholders
- Maintain process documentation controls checklists and knowledge articles specific to Australian payroll
- Support payroll audits by preparing reconciliations evidences exception logs and compliance reports
- Guide Payroll Specialists on Australian payroll rules recurring exceptions data quality issues and customer query resolution
- Recommend process improvements to strengthen payroll accuracy STP readiness auditability and compliance governance

Preferred Skills:

HRO

📌 Process Lead (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru