Location: Kochi Branch

Experience Required: Minimum 3 Years

Department: Operations / Ticketing

Employment Type: Full-Time

Plumeria Holidays is looking for an experienced and detail-oriented Ticketing Executive to handle centralized ticketing operations for PAN India requirements. The candidate will be responsible for end-to-end domestic and international ticketing, vendor coordination, fare management, and operational support across all branches.

Key Responsibilities

Handle complete domestic and international air ticketing operations across PAN India.

Manage reservations, ticket issuance, reissuance, cancellations, refunds, rescheduling, and itinerary modifications.

Maintain strong coordination with airline vendors, consolidators, travel partners, and suppliers for fare negotiations, availability, and operational support.

Build and manage professional relationships with ticketing vendors and airline partners to ensure smooth operations and competitive pricing.

Monitor airline queues, schedule changes, fare updates, and travel advisories.

Support B2B, B2C, FIT, GIT, MICE, and corporate travel requirements.

Ensure timely issuance of tickets with high accuracy and adherence to operational procedures.

Coordinate with sales and operations teams across branches for seamless travel execution.

Resolve ticketing and vendor-related escalations efficiently.





Maintain proper documentation, invoicing coordination, and operational reports.

Requirements

Minimum 3 years of experience in airline ticketing or travel operations.

Strong knowledge of GDS systems such as Amadeus, Galileo, or Sabre.

Prior experience in handling airline/vendor coordination and supplier communication is mandatory.

Good understanding of domestic and international fare rules, routing, and travel documentation basics.

Ability to independently manage high-volume ticketing operations.

Strong communication, negotiation, and coordination skills.

Proficiency in MS Office and travel CRM systems will be an added advantage.

Preferred Skills

Vendor management and relationship-building abilities.

Strong attention to detail and operational accuracy.

Ability to work under pressure and manage urgent travel requirements.

Team coordination and multitasking capabilities.

What We Offer

Opportunity to manage centralized ticketing operations for a growing travel company.

Professional growth and long-term career opportunities.

Dynamic and fast-paced work workplace.

Attractive salary package based on experience and expertise.

Work Location: In person

Pay: ₹23,000.00 - ₹30,000.00 per month

Work Location: In person

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