Job Title: Tax Analyst – International Voice Process

Key Responsibilities:

- Handle inbound and outbound international calls to assist customers with tax-related queries, products, and services.
- Clearly and professionally explain company offerings to existing and potential customers.
- Gather, verify, and update customer information accurately in the system.
- Identify customer needs by asking relevant questions and providing effective solutions.
- Address and resolve customer issues promptly while maintaining high service standards.
- Process product orders and service requests efficiently.
- Recommend appropriate solutions based on customer requirements and company policies.

Eligibility Criteria:

- Experience: 0 to 2 years.
- Education:



Graduate in any discipline (Commerce background preferred but not mandatory).

Skills:

- Excellent verbal and written communication skills in English.
- Strong interpersonal, listening, and problem-solving abilities.
- Qualified demeanor with a customer-centric approach.
- Willingness to work in an international voice process and night shifts.

Work Details:

- Shift Timing: Night Shift (8:00 PM – 6:00 AM)
- Working Days: 6 days a week, No cab facility.

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Tax Analyst (Begumpet)
🏢 Xonobics IT Services
📍 Begumpet