Attend to Hand and feet support remotely when ticket is assigned into their bin by SD team or Queue manager Target to resolved more than 50% of the tickets remotely and ideally 80% of the tickets remotely if physical touch is not required. Assist L1 engineers onsite remotely
Key Responsibilities
Attend to Hand and feet support remotely when ticket is assigned into their bin by SD team or Queue manager Target to resolved more than 50% of the tickets remotely and ideally 80% of the tickets remotely if physical touch is not required. Assist L1 engineers onsite remotely
Skill Requirements
Attend to Hand and feet support remotely when ticket is assigned into their bin by SD team or Queue manager Target to resolved more than 50% of the tickets remotely and ideally 80% of the tickets remotely if physical touch is not required. Assist L1 engineers onsite remotely
Must Have Skill
Microsoft Windows,MS Remote Desktop Services (RDS),Touch Services,Video/Telepresence - Others
Positive to Have Skill
Other Requirements
Attend to Hand and feet support remotely when ticket is assigned into their bin by SD team or Queue manager Target to resolved more than 50% of the tickets remotely and ideally 80% of the tickets remotely if physical touch is not required. Assist L1 engineers onsite remotely
📌 Administrator (Support & Operations) (Pune)
🏢 HCLTech
📍 Pune
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