- Coordinate with clients regarding weddings, corporate meetings, conferences, parties, and other events.
- Understand guest requirements and prepare event arrangements accordingly.
- Coordinate banquet bookings, event schedules, and function requirements.
- Prepare and distribute Banquet Event Orders (BEOs) to all concerned departments.
- Ensure all event details, including menus, seating arrangements, timings, and special requests, are properly documented.
- Conduct pre-event meetings with the concerned departments.
- Welcome clients and guests in a skilled and courteous manner.
- Maintain excellent guest relationships and ensure maximum satisfaction.
- Handle guest complaints, special requests, and last-minute changes.
- Conduct follow-ups with clients before and after events.
- Ensure VIP guests receive personalized attention.
- Maintain 5-star hospitality and service standards.
- Supervise banquet hall preparation and event setup.
- Ensure proper table arrangements, seating plans, stage setup, and decorations.
- Coordinate with the F&B; Service team for food and beverage arrangements.
- Ensure all audio-visual equipment, microphones, projectors, and lighting systems are ready.
- Monitor event progress and ensure functions run according to schedule.
- Conduct final inspections before the commencement of each event.
- Food & Beverage: Menu planning, food service, beverage arrangements, and service standards.
- Kitchen: Menu confirmation, food preparation, special dietary requirements, and buffet arrangements.
- Housekeeping: Banquet hall cleanliness, washroom maintenance, and housekeeping requirements.
- Engineering: Air conditioning, lighting, sound systems, electrical arrangements, and equipment maintenance.
- Security: Guest safety, crowd management, parking, and VIP security.
- Accounts: Advance payments, outstanding balances, billing, and final settlements.
- Sales & Marketing:



Event enquiries, quotations, proposals, and business development.
- Prepare Banquet Event Orders (BEOs).
- Maintain banquet booking records and event calendars.
- Prepare quotations, proposals, and event confirmations.
- Maintain client information and payment records.
- Prepare daily event reports and function summaries.
- Ensure proper documentation of guest requirements and feedback.
- Support the sales team in generating banquet business.
- Identify opportunities for additional revenue through food packages, beverages, decorations, and additional facilities.
- Follow up on enquiries and convert potential bookings into confirmed events.
- Ensure proper billing and collection of payments.
- Monitor event expenses and avoid unnecessary wastage.
- Promote hotel banquet facilities to corporate clients and event organizers.
- Coordinate with banquet captains, supervisors, and service associates.
- Ensure staff grooming, punctuality, and professional conduct.
- Conduct pre-function briefings with the banquet team.
- Allocate duties and responsibilities to team members.
- Monitor staff performance and service quality.
- Ensure proper communication and teamwork during events.
- Maintain 5-star hotel service standards at all times.
- Ensure cleanliness, hygiene, and presentation of banquet facilities.
- Follow hotel SOPs and operational procedures.
- Ensure compliance with food safety and hygiene standards.
- Monitor guest safety and emergency procedures.
- Ensure proper handling and storage of banquet equipment.
- Ensure proper clearance and cleaning of banquet halls after events.
- Verify all equipment, furniture, and banquet materials.
- Coordinate final billing and payment settlement.
- Collect guest feedback and suggestions.
- Prepare post-event reports.
- Follow up with clients for future business opportunities.

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Banquet Executive Coordinator (Thrissur)
🏢 PLANET ASHOKA
📍 Thrissur