Voice Process – Customer Support

Position Details

Job Title: Customer Support Executive

Process: Voice

Location: Bangalore

Qualification: 12th Pass / Undergraduate / Graduate

Experience: Freshers & Experienced

Shift: Rotational

Mode: Work from Office

Role Overview

The selected candidates will interact with customers, understand their requirements and assist them with appropriate solutions while maintaining service quality.

Key Activities

- Handle customer conversations through phone.
- Resolve routine customer queries.
- Provide relevant information based on the process.
- Maintain proper call documentation.
- Escalate complex cases to the appropriate team.
- Meet defined quality and productivity parameters.

Candidate Skills

- English and Hindi communication.
- Good listening ability.
- Polite and professional communication.
- Basic MS Office/computer knowledge.
- Ability to handle multiple customer queries.

Salary

2 – 4 LPA

Extra benefits include Cab, Incentives & Shift Allowance.

Work Location: Bangalore

Joining: Immediate Joiners Preferred

Skills: Bpo, Customer Support, Voice Process, Domestic, International, Call Center

Experience: 0.00-4.00 Years

Education: Master in Landscape Architecture, MBBS, Doctor of Public Health (DrPH), Doctor of Physical Therapy, Bachelor of Architecture (B.Arch), Bachelor Of Computer Application (B.C.A), Master OF Business Administration (M.B.A), Master of Tax Accounting, Doctor of Psychology (Psy. D./D. Psych.), Master of Health Administration (MHA), Bachelor of Music Education (B.M.E.), Master in Computer Application (M.C.A), Master of Accounting, Master of Fine Arts (MFA), Doctor of Veterinary Medicine (DVM), Master of Planning (M.Plan), Bachelor of Applied Science (BAS),



Master of Liberal Arts (MLA/ALM), Master of Divinity, Doctor of Audiology (AuD), Bachelor of Science (B.Sc), Master of Real Estate Development, Master of Law (M.L/L.L.M), Bachelor in General Studies (BGS), Doctor of Education, Bachelor Of Technology (B.Tech/B.E), Master of Commerce (M.Com), Doctor of Medicine (M.D/M.S), Master of Library & Information Science (MLIS), Doctor of Jurisprudence, Doctor of Optometry, Master of Public Health (MPH), Bachelor of Business Administration (B.B.A), Doctor of Pharmacy (PharmD), Master of Public Administration (MPA), Masters in Technology (M.Tech/M.E), Master of Natural Resources (MNR), Bachelors of Law (B.L/L.L.B), Bachelor of Music, Masters in Arts (M.A), Doctor of Chiropractic (DC), Master of Library Science, Bachelor of Dental Surgery (B.D.S), Master of Professional Accountancy (MPA), Doctor of Dental Surgery/Medicine (DDS/DMD), Master of Health Science (MHSc), Bachelor of Commerce (B.Com), Bachelor Of Pharmacy (B.Pharm), Doctor of Science (DSc/ScD), Doctor of Business Administration (DBA), Master of Pharmacy (M.Pharm), 12th Class (XII), Master of Education (M.Ed), Bachelor of Arts (B.A), Bachelor of Health Science, Master of Music (MM/MMus), Bachelor in Hotel Management (B.H.M), Bachelor of Liberal Arts (BLA/ALB), Doctor of Musical Arts (DMA), Doctor of Nursing Practice (DNP), Master of Technical & Professional Communication, Doctor of Ministry, Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Social Work (B.S.W), Master of Social Work (M.S.W), Bachelor of Interdisciplinary Studies, Masters in Communications Disorders (MCD), Masters of Architecture (M.Arch)

📌 Hirimg for Customer Support Executive (Bengaluru)
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📍 Bengaluru