Company Description Brrandom is a full-service integrated branding, creative advertising, and digital marketing agency with offices in Kolkata, India and Kuala Lumpur, Malaysia. The agency leverages data-driven insights to design marketing solutions that are effective, efficient, and aligned with client business goals. As one of the fastest-growing digital marketing companies in Kolkata, Brrandom focuses on cutting-edge, result-oriented strategies that deliver strong ROI. The team blends years of industry experience with current trends, combining technology and creativity to achieve measurable outcomes for diverse brands. Professionals joining Brrandom can expect a dynamic environment focused on performance, collaboration, and continuous learning in the digital space.
Role Description This is a full-time, on-site Client Servicing Executive role based in Kolkata. The Client Servicing Executive will manage day-to-day communication with clients, understand their business objectives, and coordinate with internal teams to ensure timely and accurate delivery of branding, advertising, and digital marketing projects. Responsibilities include handling client briefs, preparing proposals and presentations, tracking project progress, and proactively addressing client queries or concerns. The role involves maintaining strong client relationships, supporting account management activities,



and contributing to campaign reviews and performance reports. The Client Servicing Executive will also assist in identifying opportunities for upselling and cross-selling services that add value to client brands.
Qualifications

- Candidates should possess skills in Client Services and Client Relations to build trust, manage expectations, and maintain long-term partnerships.
- Candidates should possess skills in Customer Service to respond promptly, resolve issues, and ensure a positive client experience.
- Candidates should possess skills in Account Management to oversee project timelines, budgets, and deliverables in coordination with internal teams.
- Candidates should possess skills in creating and delivering Presentations to communicate ideas, strategies, and performance results clearly and persuasively.
- Strong verbal and written communication skills, with the ability to present complex information simply and professionally.
- Ability to work collaboratively with creative, strategy, and digital marketing teams in a fast-paced agency workplace.
- Good organizational and time-management skills, with attention to detail and the ability to handle multiple projects simultaneously.
- Prior experience in advertising, branding, or digital marketing agencies is preferred; a bachelor's degree in marketing, communications, business, or a related field is beneficial.

📌 Client Servicing Executive (Kolkata)
🏢 Brrandom
📍 Kolkata