10 Nov
|
5100 Kyndryl Solutions Private
|
Bengaluru
10 Nov
5100 Kyndryl Solutions Private
Bengaluru
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Your Role
As a Japanese Language Specialist, you will support global clients by resolving complex operational and technical challenges while leveraging your Japanese language expertise. You will work across diverse technologies and services, ensuring effective communication, service delivery, and compliance with client requirements. You will collaborate with technical teams, stakeholders, and clients to provide high-quality support and drive successful outcomes.
What You Will Do
Provide Japanese language support for client interactions, documentation, and service operations. Manage and maintain system data while ensuring accuracy and compliance with security standards. Monitor and prioritize support tickets, coordinating with technical teams to deliver timely resolutions. Support day-to-day operational activities and troubleshoot client issues across various platforms and services. Collaborate with technicians, project teams, and stakeholders to meet business and client objectives. Recommend modernization opportunities and process improvements to enhance service delivery.
Identify potential business opportunities and contribute to building strong client relationships. Work with global teams across industries such as banking, retail, and technology to deliver innovative solutions.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscale's that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Expertise
Excellent communication and interpersonal skills with the ability to explain technical concepts to non-technical stakeholders.
Minimum 5 years of experience in a similar role, preferably within an IT or technical environment. Fluent in Japanese (JLPT N2 or above) and English, with strong written and verbal communication skills. Experience working with Japanese clients and/or multicultural teams. Ability to work independently while effectively managing multiple tasks and deadlines. Hands-on experience with IT Service Management (ITSM) tools such as ServiceNow and Jira.
Preferred Professional Experience
Strong communication and stakeholder management skills, including the ability to simplify technical information for diverse audiences. Prior experience collaborating with Japanese clients or working in multicultural environments. Proven ability to prioritize workload and deliver results in a rapid-paced environment. Demonstrated commitment to continuous learning and personal and professional development.
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our
📌 Japanese Language Expert (Bengaluru)
🏢 5100 Kyndryl Solutions Private
📍 Bengaluru