10 Nov
|
Virtual Binz
|
India
10 Nov
Virtual Binz
India
We are looking for a Customer Service Representative (CSR) with excellent verbal and written communication skills to handle customer inquiries and provide support across multiple communication channels. Requirements
Key Responsibilities
• Customer Support: Assist customers with inquiries, concerns, and service-related requests.
• Chat Support: Handle customer queries through live chat and provide timely, accurate responses.
• Calling Support: Manage inbound and outbound calls professionally and efficiently.
• Email Support: Respond to customer emails with clear, accurate, and professional communication.
• Ensure a positive customer experience through effective communication and timely resolution of issues. Required Skills & Qualifications
• Minimum 2 years of relevant experience in customer service or customer support.
• Excellent verbal and written communication skills.
• Experience handling customer support through calls, chats, and emails.
• Robust interpersonal skills and a customer-focused approach.
• Ability to handle customer queries professionally and efficiently.
📌 Customer Service Representative (India)
🏢 Virtual Binz
📍 India