SynapseIndia is a software development company with over 26 years of experience, featuring development offices in India and the USA. We serve clients worldwide, delivering cutting-edge solutions tailored to their needs. Our Noida SEZ office is conveniently located just a 10-minute walk from the nearest metro station. Why work with us?
• Partnerships with Industry Leaders: We are a Google and Microsoft partner, staffed by certified professionals.
• Global Presence: As a multinational corporation, we have clients and employees across the globe.
• Structured Environment: We follow CMMI Level-5 compliant processes to ensure quality and efficiency.
• Timely Salaries: We have consistently paid salaries on time since our inception.
• Job Stability: Despite market fluctuations, we have not had to lay off employees.
• Work-Life Balance: Enjoy weekends off on the 2nd and last Saturday of every month, with no night shifts.
• Our employees are 100% satisfied, thanks to a culture of trust and growth opportunities.
• Eco-Friendly Workplace: We promote health and well-being with special anti-radiation and energy removal features in our offices.
• We prioritize the job security of all our employees.
• We celebrate all festivals with enthusiasm and joy.
• Yearly Appraisals: Exceptional performers can receive over 100% increments during appraisals.
• We recognize and reward top performers on a monthly basis for their outstanding contributions.
• We provide Accidental and Medical Insurance to our employees. Who are we looking for? Designation : Sr.



IT Support Engineer Experience Range : 5+ years What skills and experience are we looking for?
• Good communication skills (verbal and written)
• Strong analytical and problem-solving abilities
• Should have knowledge of using any AI tool.
• Active Directory (AD)
• Microsoft 365 (M365)
• Windows OS – Installation, configuration, maintenance, and troubleshooting
• macOS – Installation, configuration, maintenance, and troubleshooting
• Hardware troubleshooting for laptops and desktops
• Software installation, configuration, and troubleshooting
• System formatting and reinstallation
• Network and printer-related troubleshooting
• Data backup and basic backup management
• Employee onboarding and offboarding support
• Troubleshooting and user support through chat, calls, and ticketing systems
• LAN troubleshooting
• Vendor coordination and follow-up
• Antivirus server handling and management
• WSUS (Windows Server Update Services)
• ISP coordination and troubleshooting
• Routers and switches
• DHCP and DNS
• VPN and RDP configuration and troubleshooting
• IT asset management and tracking
• Ability to use ChatGPT effectively for IT troubleshooting, issue diagnosis, and finding solutions Apply (Gmail) Apply (Form) Career History Form Fill it Now Watch Our Videos
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📌 IT Support Engineer (Noida)
🏢 SynapseIndia (Events)
📍 Noida