10 Nov
|
PayU Payments
|
Gurugram
10 Nov
PayU Payments
Gurugram
Job Description
Assistant Manager – Purchase Financing / B2B BNPL Function: Business / Product – Embedded Finance & Anchor Partnerships
Location:
Gurugram Reporting to: Senior Manager / Director of SMB Lending Experience Required: 3-5 years overall, with 2+ years specifically in Purchase Financing / Supply Chain Financing (SCF) / B2B BNPL
Education:
MBA / CA / PGDM from a reputed institute
About the Role
We are looking for a hands-on operator to run our Supply Chain Financing / Purchase Financing programs. This role sits one level below the program owner and is responsible for keeping existing anchor partnerships running smoothly day-to-day — Funnel management, MIS reporting, Managing invoicing and escalations, and importantly internal and external partner stakeholder management. This is a strong fit for someone who wants to build deep operational and product fluency in embedded lending before moving into a program-ownership role.
Key Responsibilities
1. Strategic Key Account Management
- Serve as the day-to-day operational point of contact for assigned anchor accounts — handling queries, coordination, and issue resolution.
- Track and close pending documentation/compliance items with both anchor partners and buyers
- Part of the core strategic partnerships team with deep involvement in current initiatives, programs and partner launches. 2. Stakeholder Liaison
- Liaise with internal stakeholders — credit, risk, legal, compliance, tech/product, and finance — to keep operational workflows moving.
- Manage junior-to-mid level relationships with anchor partner teams for smooth program functioning.
- Escalate strategic or commercial issues to the reporting manager while owning resolution of operational/process issues independently. 3. Funnel Monitoring & Optimization
- Track the end-to-end buyer funnel for each anchor program — lead/eligible base, sourcing, application, KYC completion, credit approval, limit activation, and disbursement.
- Identify drop-off points and bottlenecks at each funnel stage and diagnose root causes (documentation gaps, TAT delays, credit rejections, buyer inertia, etc.).
- Work with anchor partners and internal teams to run targeted interventions to improve conversion at weak stages (e.g., nudges, campaign support, process simplification).
- Monitor limit utilization and activation rates among onboarded buyers, and drive activity to convert dormant/under-utilized accounts. 4. BAU & Operational Management
- Own day-to-day operational running of live anchor programs — buyer onboarding tracking, limit activation, disbursement monitoring, and repayment follow-ups.
- Coordinate with ops, tech, and credit teams to resolve operational bottlenecks (TAT breaches, onboarding drop-offs, system issues).
- Ensure adherence to defined SOPs and turnaround times across the buyer lifecycle. 5. MIS & Reporting
- Build and maintain regular MIS — disbursement trends, active buyer counts, utilization rates, DPD/delinquency buckets, anchor-wise performance.
- Prepare periodic (weekly/monthly) dashboards and review decks for internal leadership and anchor partner reviews. 6. Process & Compliance
- Ensure all activities are compliant with internal credit policy, regulatory requirements, and audit standards.
- Support internal/external audits with documentation and data as required.
- Identify and suggest process improvements to reduce TAT and manual effort (automation opportunities, checklist standardization, etc.). Required Skills & Experience
· Total
Experience:
3-5 years in BFSI / Fintech / NBFC
· Domain
Experience:
Prior exposure to Purchase Financing, Supply Chain Financing, Dealer Financing, or B2B BNPL preferred
· Core
Skills:
Strong MIS/reporting skills (Excel is a must).
· Stakeholder Management: Proven ability to manage internal teams and external partner counterparts at junior-to-mid level
· Funnel Analysis: Ability to track and analyse conversion funnels, identify drop-offs, and drive activation/utilization improvements
· Tools: Familiarity with LOS/LMS platforms, CRM, and reporting tools
📌 Assistant Manager (Gurugram)
🏢 PayU Payments
📍 Gurugram