Customer Service Associate (Noida)

Customer Service Associate (Noida)

10 Nov
|
BCforward
|
Noida

10 Nov

BCforward

Noida

Customer Service Associate

Noida

Assist users with portal access, navigation, and benefit enrollment.
Resolve eligibility, coverage, and general advantages-related issues.
Document interactions accurately and maintain service records.
Meet established SLA, quality, and customer satisfaction targets.
Escalate complex issues to appropriate teams and follow through to resolution.
Shift : Rotational, ( 6:30,7:30 and 9:00 PM )
Hybrid

📌 Customer Service Associate (Noida)
🏢 BCforward
📍 Noida

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