About the Role

We are looking for an experienced and responsible Warehouse Supervisor to manage daily e-commerce order processing and dispatch operations. The candidate will be responsible for handling orders across multiple e-commerce platforms, ensuring timely order processing, printing shipping labels, coordinating packing activities, and making sure all orders are dispatched within the given timelines.

The ideal candidate must have hands-on experience working with e-commerce marketplaces and a solid understanding of order management and warehouse operations.

Key Responsibilities

1. E-commerce Order Management

- Handle daily orders received from multiple e-commerce platforms, including Amazon, Flipkart, Myntra, Meesho, Shopify, and other marketplaces.
- Check and download daily order lists from respective seller panels.
- Monitor incoming orders and ensure all orders are processed within the platform's dispatch timelines.
- Verify order details, product SKUs, quantities, and shipping information before processing.
- Regularly monitor pending, cancelled, and urgent orders.

2. Order Processing & DispatchGenerate and print shipping labels, invoices, and packing slips from respective seller dashboards.

- Coordinate with warehouse staff for product picking, packing, labelling, and dispatch.
- Ensure orders are packed correctly and dispatched without delays.
- Monitor daily dispatch targets and ensure no orders miss their scheduled dispatch deadlines.
- Coordinate with logistics partners and delivery personnel for timely shipment handovers.
- Maintain proper records of dispatched orders and shipment details.

3. Warehouse Management

- Supervise daily warehouse activities and allocate tasks to warehouse staff.
- Ensure proper inventory handling, product identification, and SKU management.
- Coordinate with the inventory team to check stock availability before order processing.
- Identify stock discrepancies and report shortages or mismatches.
- Maintain proper organisation and discipline within the warehouse.

4. Returns & RTO Management





- Monitor customer returns, cancellations, and Return-to-Origin (RTO) shipments.
- Coordinate with the team for returned product verification and inventory updates.
- Maintain records of returned, damaged, and exchanged products.

5. Reporting & Coordination

- Prepare daily order processing and dispatch reports.
- Track pending orders, delayed shipments, and dispatch performance.
- Coordinate with internal teams to resolve order-related issues.
- Ensure smooth communication between warehouse, inventory, logistics, and e-commerce teams.

Required Skills & Qualifications

- Minimum 2–4 years of experience in warehouse operations and e-commerce order processing.
- Hands-on experience with e-commerce seller dashboards such as:
- Amazon Seller Central
- Flipkart Seller Hub
- Myntra Partner Portal
- Meesho Supplier Panel
- Shopify Admin
- Practical knowledge of downloading order reports, processing orders, and generating shipping labels.
- Good understanding of order fulfilment, picking, packing, invoicing, and dispatch procedures.
- Knowledge of SKU management and basic inventory control.
- Basic computer skills, MS Excel, and Google Sheets.
- Good coordination, communication, and team-handling skills.
- Ability to manage high order volumes and work under dispatch deadlines.

Key Performance Indicators (KPIs)

- 100% timely processing and dispatch of orders within platform deadlines.
- Minimum pending orders and zero avoidable dispatch delays.
- Accuracy in order processing, product selection, and shipping labels.
- Efficient coordination with warehouse staff and logistics partners.
- Proper maintenance of daily order and dispatch records.
- Effective management of returns and inventory discrepancies.
- Preferred Candidate ProfileCandidates with prior experience in D2C brands, e-commerce companies, or online retail warehouses will be preferred.
- Must have independently handled daily order processing on multiple e-commerce platforms.
- Should be comfortable working with high-volume orders and tight dispatch timelines.
- Must be proactive, responsible, and capable of managing a warehouse team.

📌 Warehouse Supervisor (Manesar)
🏢 SANGRILA LIFESTYLE PRIVATE
📍 Manesar