Job Description: Customer Support Associate (L4 Process – Premium LOB)

Location: Hazratganj, Lucknow

Salary: Up to ₹24,000 CTC

Experience: Freshers & Experienced Candidates

Qualification: 12th Pass / Undergraduate / Graduate

Shift: Rotational Shifts

Working Days: 6 Days Working with Rotational Week Off

Job Responsibilities

- Handle customer queries and provide high-quality support.
- Resolve customer concerns efficiently while maintaining service standards.
- Manage complex customer issues and ensure timely resolution.
- Maintain accurate customer records and follow process guidelines.
- Deliver a skilled customer experience in a premium line of business (LOB).

Required Skills

- Excellent communication skills in English.
- Good interpersonal and customer-handling skills.
- Basic computer knowledge and familiarity with MS Office.
- Ability to handle customer queries professionally.
- Flexibility to work in rotational shifts.
- Comfortable with Night Shifts

HR Sejal

+91 81890 11192

Walk-In Interview Details:

HR Bay, D Block, Soorajdeep Complex, 1 Jopling Road, Butler Colony, Lucknow – 226001.

📌 Customer Support Executive (Lucknow)
🏢 NIFTEL COMMUNICATIONS PRIVATE
📍 Lucknow