WE ARE HIRING!CRM Support Executive – eSIMifyCompany: eSIMify Global Private Limited

Job Location: W Wing, Ground Floor, Office No. 0075, Akshar Business Park, Vashi, Navi Mumbai

Salary: ₹12,000 – ₹25,000 per month

Shift Timing: Rotational Shifts

Job Type: Full time | Work From Office

Job DescriptioneSIMify is looking for a dedicated and customer-focused CRM Support Executive to manage customer queries, provide eSIM-related assistance, and ensure a smooth customer experience.

- Key ResponsibilitiesHandle customer enquiries through WhatsApp, calls, emails and CRM.
- Assist customers with eSIM purchases, installation and activation.
- Resolve customer complaints and technical support queries.
- Maintain accurate customer records and update CRM regularly.
- Follow up with customers regarding purchases, payments and pending issues.
- Coordinate with internal teams for quick issue resolution.
- Provide professional and timely customer support.




- Maintain customer satisfaction and service quality.
- Candidate RequirementsFreshers and experienced candidates can apply.
- Good English and Hindi communication skills.
- Basic computer knowledge and typing skills.
- Familiarity with CRM software, Excel and WhatsApp Business is an advantage.
- Strong problem-solving and customer-handling skills.
- Willingness to work in rotational shifts.
- Positive attitude and ability to work in a team.
- What We OfferSalary: ₹12,000 – ₹25,000 per month, based on skills and experience.
- Training and learning opportunities.
- Professional working environment.
- Career growth opportunities.

Apply Now!Interested candidates can share their updated CV.

Company: eSIMify Global Private Limited

Location: Office No. 0075, Ground Floor, W Wing, Akshar Business Park, Vashi, Navi Mumbai.

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