- Manage front desk operations, including handling guest inquiries and resolving issues professionally.
- Provide exceptional customer service by ensuring prompt and effective response to guest requests.
- Maintain high levels of product knowledge to effectively promote and sell products.
- Collaborate with other departments to ensure seamless service delivery.
- Develop and implement effective strategies to enhance guest satisfaction and loyalty.
- Ensure compliance with company policies and procedures.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Guest Service Associate (Shimla)
🏢 East India Hotels (EIH)
📍 Shimla
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