1. Interact with students and parents and provide information about courses and admission procedures.
2. Handle incoming admission enquiries through calls, messages and walk-in visits.
3. Represent the institution professionally and maintain a positive impression.
4. Guide students and parents throughout the admission process.
5. Maintain accurate enquiry records and student information in the CRM system.
6. Follow up with prospective students and interested parents.
7. Coordinate with the admission team to ensure smooth enquiry management.
8. Maintain proper records and provide regular updates on enquiry status.
Candidate Requirements:-
- Good verbal communication and interpersonal skills.
- Professional appearance and a presentable personality.
- Confidence in interacting with students and parents.
- Basic computer knowledge and ability to manage CRM data.
- Positive organisational and follow-up skills.
- Positive attitude and willingness to learn.
- Prior experience in admission counselling, telecalling or customer handling will be an added advantage.