10 Nov
|
AUTOFIN
|
Secunderabad
10 Nov
AUTOFIN
Secunderabad
Key Responsibilities
1. Make outbound calls to customers for periodic vehicle service reminders and follow-ups.
2. Contact customers to schedule service appointments and confirm bookings.
3. Follow up with customers regarding service enquiries, vehicle delivery and pending jobs.
4. Inform customers about service offers, campaigns, seasonal check-ups and maintenance packages.
5. Conduct post-service feedback calls to ensure customer satisfaction.
6. Handle customer complaints and coordinate with the Service Advisor for timely resolution.
7. Maintain daily call records, customer databases and follow-up reports.
8. Remind customers about insurance renewals, extended warranty and periodic maintenance.
9. Ensure maximum customer retention through regular communication and follow-ups.
10. Achieve daily calling targets, appointment generation and customer satisfaction goals.
📌 Telecalling Executive (Secunderabad)
🏢 AUTOFIN
📍 Secunderabad