Company Name: Jeena Sikho Lifecare Ltd.

Position Title: CCE

Location: Zirakpur, Punjab

Job Summary

We are looking for a motivated and customer-focused Customer Care Executive to handle customer inquiries, resolve complaints, and provide accurate information about products and services. The ideal candidate should have excellent communication skills and a positive attitude.

? Key Responsibilities

- Handle inbound and outbound patient calls
- Provide information about Ayurvedic treatments, therapies, and consultation process
- Schedule and confirm doctor appointments
- Guide patients regarding treatment packages and hospital services
- Maintain patient data in hospital management/CRM system
- Follow up with patients for feedback and treatment updates
- Coordinate with doctors and internal departments for smooth service




- Ensure high patient satisfaction and service quality

? Required Skills

- Excellent communication skills (Hindi & English preferred)
- Empathy and patient-handling skills
- Basic computer knowledge (MS Office, CRM, hospital software)
- Ability to handle sensitive health-related information
- Target-oriented and positive attitude

? Required Skills

- Valuable verbal and written communication skills
- Active listening and problem-solving skills
- Basic computer knowledge (MS Office, CRM tools)
- Must have Good typing speed
- Ability to work in shifts
- Patience and customer-focused approach

? Salary

- As per company standards (based on experience and performance)

📌 Customer Care Executive (Panchkula)
🏢 JEENA SIKHO LIFECARE
📍 Panchkula