Job Title: Customer Associate / Senior Customer Associate: International Voice (Inbound), US Telecom

Location: Noida / Hinjewadi, Pune

Openings: 50

Job Type: Full time, Permanent | Work from Office

Shift: Night shift | 5 days working, split week off

About the role:

We are hiring Customer Associates and Senior Customer Associates for an international inbound voice process supporting a leading US telecom client. You will handle customer calls, resolve queries and deliver a great service experience.

Requirements:

- 12th pass or above
- Minimum 1 year of experience in an international inbound voice process (B2C domain is mandatory)
- English proficiency at B2 level (SHL score 58)
- Familiarity with MS Office and internet applications

Selection process: HR Round, Ops (UAT), SHL Assessment (58), B2 Assessment

Documents required: Aadhaar, Photo ID, all academic documents, all experience proofs, last 3 payslips

Keywords/Skills: International Voice, Inbound Process, US Telecom, B2C, Customer Support, BPO, Customer Service Associate

Job Title:



Customer Associate / Senior Customer Associate: International Dual Chat, US Telecom

Location: NSEZ Noida / Hinjewadi, Pune

Openings: 50

Job Type: Full-time, Permanent | Work from Office

Shift: Night shift | 5 days working, split week off

About the role:

We are hiring Customer Associates and Senior Customer Associates for an international dual chat process supporting a leading US telecom client. You will handle multiple customer chats at once and provide accurate, timely resolutions.

Requirements:

- 12th pass or above
- Minimum 1 year of experience in international dual chat
- English proficiency at B2 level (Versant 58)
- Typing speed of 30 WPM with 88% accuracy (no separate typing test)
- Familiarity with MS Office and internet applications

Selection process: HR Round, Ops (UAT), Versant, Live Chat

Documents required: Aadhaar, Photo ID, all academic documents, all experience proofs, last 3 payslips

📌 Customer Support Executive (Noida)
🏢 BUSINESS INTEGRA SOFTWARE SOLUTION PRIVATE
📍 Noida