We are looking for a detail-oriented and organised Logistics Executive to manage day-to-day order processing, dispatch operations, shipment tracking and coordination with logistics partners, ensuring timely and efficient delivery of customer orders.
Key Responsibilities
- Manage daily order processing, packing coordination and dispatches.
- Coordinate with courier companies and logistics partners for pickups and deliveries.
- Generate shipping labels, invoices and other dispatch-related documents.
- Track shipments and proactively follow up on delayed or undelivered orders.
- Coordinate with logistics partners for NDRs, RTOs, returns and replacements.
- Maintain dispatch records and update order status in the system.
- Coordinate with warehouse and internal teams to ensure timely order fulfilment.
- Monitor logistics costs and help improve delivery efficiency.
Preferred Qualifications
- Good communication and coordination skills.
- Experience in e-commerce logistics, warehouse operations or dispatch management preferred.
- Familiarity with courier platforms, Shiprocket, Delhivery and Amazon Seller Central is an advantage.
- Solid attention to detail and ability to manage multiple orders simultaneously.