Role & responsibilities

- Lead workshop operations across Bajaj Motorcycles and Chetak dealerships, ensuring service quality, productivity, and profitability.
- Drive customer satisfaction, retention, and service excellence across all workshop touchpoints.
- Ensure achievement of workshop revenue, productivity, efficiency, and customer satisfaction targets.
- Lead, develop, and manage workshop teams, including Service Advisors and Technicians, with explicit KPIs and performance standards.
- Ensure effective DMS usage, process compliance, operational discipline, and continuous improvement in workshop performance.
- Coordinate with Sales, Spare Parts, and Customer Relations teams to deliver a seamless customer experience.

Preferred candidate profile





- 3+ years of experience in Automobile Service Operations, with prior workshop management experience preferred.
- Strong understanding of workshop operations, after-sales service, customer handling, and service process management.
- Proven track record of achieving revenue, productivity, and customer satisfaction targets.
- Experience in leading workshop teams and driving operational excellence.
- Knowledge of electric vehicles (EVs), charging systems, and EV service requirements will be an added advantage.
- Strong leadership, communication, problem-solving, and team management skills.

📌 Workshop Manager | Bajaj 2W & Chetak (Jaipur)
🏢 Narayan Motors
📍 Jaipur