- Graduate/UG with minimum 1 year BPO experience and advanced Versant Level 5 certification
- Deliver exceptional customer service, resolve user queries, manage social media escalations
We are seeking a highly articulate and result-oriented Customer Support Associate to join our agile BPO operations team. The ideal candidate will be responsible for delivering exceptional customer service, resolving user queries efficiently, and maintaining high-performance standards for social media escalation. This role requires an experienced professional with a proven track record in the BPO sector, excellent communication skills, and robust typing capabilities. Key Requirements & Eligibility Criteria
- Grad/UG with minimum 1 year of Exp in BPO
- Language Proficiency: Must possess an advanced Versant Level 5 certification
- Excellent English with Hindi