SmartTaxFile LLC provides tax preparation and e-filing services for individuals and businesses across the United States. We are expanding our Hyderabad team ahead of the US tax season.
- Make outbound calls to US-based individuals and introduce our tax filing services
- Understand each client's situation and explain how we can help
- Handle questions and objections confidently and convert leads into clients
- Follow up with prospects and existing clients by phone and email
- Collect client details and documents and update them accurately in the CRM
- Coordinate with the tax preparation team so clients get timely service
- Meet daily and monthly call and conversion targets
No prior tax knowledge is required. Full training on US taxation basics and our process will be provided.
Preferred candidate profile
- Freshers to 3 years of experience in telecalling, telesales or a voice process
- Excellent spoken English and Hindi
- Strong convincing and negotiation skills
- Confident, explicit and polite on the phone
- Basic computer skills
- Willing to work in [shift timing] from our HITEC City office
- International voice process experience is an advantage, not a must
📌 US Taxation Analyst (Hyderabad)
🏢 RGC Consulting
📍 Hyderabad
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