Job Location: Gurugram

Eligibility Criteria:

- Graduates & Undergraduates can apply.

- Minimum 1 year of experience in International Voice Process.

- Excellent verbal communication skills.

- Strong customer-handling and problem-solving abilities.

- Comfortable working in rotational shifts.

Roles & Responsibilities:

- Handle inbound and outbound customer calls for international customers.

- Address customer queries, complaints, and service-related requests professionally.

- Provide accurate information and effective resolutions to customer concerns.

- Maintain a high level of customer satisfaction through quality service.

- Understand customer requirements and provide appropriate solutions.

- Follow process guidelines, company policies, and quality standards.

- Maintain accurate records of customer interactions in the CRM system.

- Meet daily performance targets, including call quality, productivity, and customer satisfaction.

Perks & Advantages:

- 5 Days Working

- 2 Rotational Week Offs

- Both-Side Cab Facilities

- Attractive Salary Package

Interested candidates can connect with me

Contact: (phone hidden), Jemi

📌 Urgent Hiring | International Voice Process (Gurugram)
🏢 Expert Staffing Solutions New Delhi
📍 Gurugram