Company Description DREAMS CLUES®️ is an online retail brand focused on making everyday life more colorful through unique fashion, customized products, and stationery. The company offers highly customizable items such as diaries, T-shirts, bags, and leather products, blending artistic and aesthetic value with modern design. With a strong emphasis on quality, international standards, and customer satisfaction, DREAMS CLUES®️ aims to inspire customers through fashion, culture, and thoughtful product curation.

The team is passionate about online marketing and strives to deliver the best available products in the global market.

Role Description The Telemarketing Specialist is a full-time, on-site role based in New Delhi. In this position, the specialist will conduct outbound and inbound calls to introduce DREAMS CLUES®️ products, explain features and advantages, and promote current offers. Day-to-day responsibilities include identifying potential customers, qualifying leads, following up on inquiries, and maintaining accurate call and lead records.

The role also involves addressing customer questions,



providing product information, and coordinating with sales and customer service teams to support conversions and ensure a positive customer experience.

Qualifications

- Lead Generation and Sales skills to identify prospects, qualify opportunities, and support revenue growth.
- Customer Service and Customer Support skills to handle inquiries, resolve issues, and maintain strong client relationships.
- Strong Communication skills, including clear spoken English and Hindi, and the ability to explain products effectively over the phone.
- Basic computer and CRM proficiency to document calls, track leads, and manage customer information.
- Previous experience in telemarketing, inside sales, or call center environments is an advantage.
- Ability to work in office in New Delhi, manage time effectively, and meet call and performance targets.
- High school diploma or equivalent; further education in business, marketing, or a related field is a plus.

📌 Telemarketing Specialist (New Delhi)
🏢 DREAMS CLUES®️
📍 New Delhi