Thogai Murugan is a Karur-based residential real estate developer operating in Tamil Nadu since 2002. The company develops and sells residential plots, villas and apartments to individual and family homebuyers. It has delivered 50+ projects and served over 1,500 families, with a focus on clear documentation and fair pricing.
About the Role
Thogai Murugan Real Estates is looking for a Telecalling Sales Manager to lead its inside sales team and convert property enquiries into qualified site visits. You'll manage daily targets, monitor lead follow-ups, coach telecallers and improve site-visit bookings and attendance. You'll also be responsible for hiring and developing the team, with performance reporting directly to the CEO.
What You'll Do
- Lead the telecalling team, set daily targets and drive accountability for performance.
- Ensure all incoming leads are contacted and followed up with on time.
- Drive site-visit bookings,
confirmations and attendance.
- Review call recordings, coach team members and handle escalations.
- Recruit, onboard, train and evaluate telecallers through regular coaching and roleplays.
- Conduct weekly performance reviews and implement improvement plans.
- Maintain accurate lead data and follow-up records in the CRM, and share daily and weekly reports.
Who We're Looking For
- 2–5 years of experience in telecalling or inside sales, including at least 1 year managing a team.
- Proven experience achieving team sales or appointment-booking targets.
- Fluency in Tamil and English.
- Experience managing teams through CRM systems and performance reports.
- Solid coaching skills, including call reviews and roleplay-based training.
- Real estate experience is a plus, but not mandatory.