Applicant must have experience in SDLC & API Documentation as mandatory
Manage end-to-end documentation lifecycles, triage feedback, and create content for both general end-users and technical support teams, including support for an ongoing content platform migration.
Core Responsibilities (all levels):
- Write and update knowledge base articles for diverse audiences (end-user and technical)
- Follow SOPs and style guides for accuracy and consistency
- Support content audits during platform migration
- Collaborate with SMEs and technical leads for content validation